We’ve built the world’s best delivery system so you don’t have to.
Gain true visibility, automate dispatch decisions, and decrease delivery times all while delighting customers
Optimized to use minimal data
- Push Notification Reminders
- Auto Pick Up and Auto Delivery based on geofence
- Customizable Failed Delivery & Proof of Delivery Flows
Three levels of AI-powered dispatch automation
- Lower delivery costs with hybrid delivery
- Live driver tracking for own- and third party drivers
- Audible alerts to keep dispatchers informed of important updates
Traffic Light System enables just in time production
- Smart KDS communicates with Dispatch to resequence delivery orders based on Dispatch routes
- Reduce waste, food wait time, and ensure freshness
- Multi-topping management designed for pizza chains
Keep your brand front and center for own-driver and third party fulfilled deliveries
- Send via SMS, email, or embed into your native system
- Bespoke design for all enterprise clients
- Feedback collects valuable order-level feedback
Gain key insights into each delivery execution
- API exports of delivery data
- Hierarchical inheritance system to accommodate complex enterprise structures
- Tracking important KPIs: Delivery Times, Geoverification Performance, On Time Performance
Our CUSTOMERS
Make better dispatch decisions
Your in-house resource for all information related to the delivery of an order.
- Dispatch to your own drivers or outsource to third party fleets with Captain’s FleetShare
- See real-time driver and order location for own and third party drivers
- AI-powered automated dispatching
- Easily batch orders for more efficient delivery
Elevate the driver experience with an easy-to-use app
Your driver’s multi-language tool for everything they need in-store and on-the-road to complete a delivery.
- Reduce manual inputs and driver error
- Customize and record proof of delivery
- Push notification reminders to support adoption during implementation
- Automate actions to reduce number of taps and offset user error
Give customers a branded tracking & feedback experience
Allow your customers to follow along as drivers are en route to their house. Own your restaurant’s branded tracking experience for own-driver or outsourced deliveries.
- Improve customer visibility and reduce hand off times
- Keep your brand front and center
- Choose when in the order lifecycle to expose the tracking page
- Collect order-level feedback after order completion
Prepare orders right on time with Captain KDS
Keep chefs better organized and communicate with Dispatch to determine the more efficient sequence to cook delivery orders.
- Supports all order types (walk in, pick up, drive thru, delivery, third party delivery)
- Smart KDS re-sequences orders based on optimal dispatch batching and route
- Traffic light system tells chefs when to prepare orders for just in time production
Track delivery performance with data-driven insights
View meaningful data and API-exportable custom reports of in-depth metrics.
- Detailed reports to understand your kitchen and delivery performance to identify bottlenecks
- Track geoverification scores
- Heatmaps
Testimonials
Paul Goddard
CEO Pizza Pizza
Our partnership with Captain AI enabled us to become Canada's first nationwide, coast to coast restaurant company doing live order tracking of drivers.
Amar Narain
CIO & Vice President, Information Technology Pizza Pizza
Working with the Captain AI team over the past three years and still going is a privilege. We rolled out the Customer Tracking System to all of our restaurants where customers can see their order status and the driver's route for delivery. Thank you, Ryan and team, for your continuing support.
Christopher Timm
CEO CloudWaitress
The core strength of Captain lies in its intuitiveness and ease of use, accommodating various delivery options, including in-house drivers, third-party services, or a blend of both. This flexibility makes it a robust solution for delivery businesses of all scales, ensuring that managing deliveries is a smooth and efficient process.
Robert Kauffman & Gabriel Malbogat
Co-Founders Chef On Call
The Captain system has been a game-changer for our operations. Being able to offer customers the live tracking experience that they expect has helped us better compete with the third party platforms, and having a better track on important metrics helps us to continually improve our business.
James Tonks
Founder WFDT
Since using Captain there was a great improvement in efficiency which saved us a lot of time and money. We have also had great feedback from drivers about how easy to use the driver app is, from customers who love the driver tracking feature, and dispatchers who find dispatching so much easier.
Take your food delivery operation to the next level with Captain
You focus on the food, we'll do the rest. Request a demo today to see how Captain can empower you to take command of your delivery operations and captivate customers.